Training
and Development Programs

At Direct Line, our people are a vital part of our growth and sustainability, and our commitment to enabling their success begins on day one. Novices and experienced professionals alike undergo comprehensive training and adhere to effective success strategies. This ensures they are always prepared to meet our client’s expectations.

Our commitment to our people allows us to remain at the forefront of data network installations, from enterprise to hyperscale data centers. Our people learn about safety practices, customer security procedures, and communications technologies. We also share best practices involving cable and ESD-sensitive equipment installation, equipment testing and inspection, and quality assurance/control.

Direct Line University (DLU) offers opportunities to learn about customer-specific network topology, infrastructure building phases, outside plant installation, fusion splicing, and copper and fiber cabling and testing.

Certification classes include BICSI IN 101 Installer, IN 225 Installer 2 Copper, IN 250 Installer 2 Fiber, and TE 350 at our BICSI ATFs in Ashburn, VA, and Albuquerque, NM. 

Project management training includes PMI, PMP, and CAPM exam preparation, Lean Six Sigma Certification, and individualized learning programs.

DLU advances new employees systematically using holistic and pragmatic team-based approaches that include classroom-based learning, virtual learning, eLearning, on-the-job training, and industry certification opportunities. 

For more information, contact us at [email protected].