Training
and Development Programs

At Direct Line, we recognize that our people are a vital part of our growth and sustainability, and our commitment to developing our people begins on day one.  Whether you are new to the industry or experienced, our team openly shares knowledge and expertise with each individual by assessing where they are today and developing success plans for the future. 

This commitment to our people allows us to remain at the forefront of the ever-evolving data network installations from enterprise to hyper-scale data centers. Our employees learn and practice safety, customer security procedures, and information about communications technology. We also share best practices with technicians including cable and ESD sensitive equipment installation, equipment testing and inspection, and quality assurance/control. Educating employees on why we do what we do instills a culture of inclusivity and cultivates a desire to learn.

Direct Line University (DLU) offers learning opportunities to learn about customer-specific network topology, infrastructure build phases, outside plant installation, fusion splicing, and copper and fiber cabling and testing. 

DLU also offers BICSI IN 101 Installer, IN 225 Installer 2 Copper, IN 250 Installer 2 Fiber, and TE 350 Technician certification classes at our BICSI ATFs in Ashburn, VA and Albuquerque, NM, Project Management training, including PMI PMP and CAPM exam preparation, Lean Six Sigma certification, and individualized learning programs.

Our learning programs advance new employees systematically using holistic and pragmatic team-based approaches that includes classroom-based learning, virtual learning, eLearning, on-the-job training, and industry certification opportunities. 

For more information, contact us at [email protected].