As a full-service provider, every Direct Line data center solution begins with a thorough consultation to define your specific design-build needs and then designed virtually through collaboration before any project begins. Installations are internally managed and self-performed by Direct Line certified technicians and our extensive post installation services ensure best-in-class performance and scalability throughout the life of your data center.
Direct Line consults clients and partners through the data center design process which ensures proper planning and project execution in the field.
Integration & Installation
Direct Line strictly executes installation and integration services through our internally trained certified technicians that deliver clients and partners superior results with a passion for detail.
Direct Line project managers work directly with our clients and partners to oversee and execute installations from planning to completion and our responsibility to the end result is second to none.
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Direct Line uses data collection devices such as “cookies” on certain pages of this Sites to help analyze its web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your hard drive. Direct Line offers certain features that are only available through the use of a cookie. Most cookies are “session cookies” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on this Sites and you may be required to reenter your password more frequently during a session.
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6. Control of Your Password. You are responsible for all actions taken with your User ID and password, including changes or access to your account. Therefore we recommend that you do not disclose your User ID and password to any third parties. If you choose to share your User ID and password or your Customer Registration Data with third parties, you are responsible for all actions taken with your account. If you lose control of your password, you may lose substantial control over your Customer Registration Data and may be subject to legally binding actions taken on your behalf.
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7. Accessing, Reviewing and Changing Your Customer Registration Data. Direct Line offers you the ability to automatically review and change the information you submit to us by going the preferences and setup section in User Preference on Direct Line’s customer web sites and entering in the new information yourself. You must promptly update your Customer Registration Data if it changes or is inaccurate.
If you believe your password or Customer Registration Data has been compromised and you can not access your account via the internet, call 1-510-413-9055 or email email@example.com.
Upon your request, Direct Line will deactivate your account, contact information, billing information, shipping information, and financial information from its active databases. To make this request, email firstname.lastname@example.org. Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with its deactivation policy and applicable law. Direct Line will retain in our files some Customer Registration Data to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce its agreement and comply with legal requirements as is permitted by law.
Direct Line caters to the following segments of the data center market:
Data Center Services: Turn-key design, installation and maintenance of data center IT infrastructure and connectivity needs.
Enterprise Services: Mission critical cabling and infrastructure installation. Tailored fitted solutions spanning voice, data and fiber optic networks in corporate server rooms and laboratories.
Managed Services: Dedicated on-site, full-time personnel to maximize the productivity and uptime of critical data center infrastructure.
Critical staffing solutions:
Inside Plant (ISP) & Outside Plant (OSP)
Full scope of work in new or existing data center builds:
Inside Plant (ISP) work: Direct Line self-performs all this work. Direct Line is knowledgeable and experienced in delivering ISP work solutions for all of its customers.
Outside Plant (OSP): Direct Line has the ability and knowledge to perform such work and if need be, we shall team up with a local OSP Sub Contractor and manage the scope of work.
Direct Line leverages its investments in locally established BISCI ATF. Our in-house training gives us an edge in a market that is at times strained for skilled resources. Our training facility is capable of training 16 Students per class and will offer the core courses specific to our customer’s builds as a minimum to all our students.
Direct Line’s USA and APAC (Singapore/Hong Kong) team has the local knowledge and network that enables us an effective means to scale our workforce. State side talent may lend a hand to roll-out/ramp-up efforts.
Our approach to large-scale DC projects is first and foremost to plan well. We ensure our timelines are holistic and factors the entire lifecycle work breakdown, from inception and design, through procurement, mobilization, pre-works, installation and commissioning. Direct Line engages our customer’s Design Team to ensure accurate and current design drawings are available as well as validating the scope of work.
Our procurement and logistics plan’s needs are mapped into the master schedule and are in sync with all other trades. Logistics can be a challenge to ensure on time delivery of product to sites, which is essential in order to maintain installation efficiency.
Direct Line is experienced with dealing with customs and is proficient at minimizing this exposure. Direct Line currently has a team of Ex Pats working in APAC and supports Direct Line's regional business footprint.
Direct Line has established an APAC team working out of the Singapore and Hong Kong Offices with individuals who are slated for customers specific build projects.
The primary objective of Direct Line Safety Program is to adopt a proper and positive hazard prevention program outlining responsibilities and safety requirements for all Direct Line employees while working on our projects.
The Direct Line Safety Program, including any additions and/or modifications that may be required during the life of any project, will assist in keeping incidents to a minimum throughout the project. The program is to be used with the Direct Line’s own Safety Programs (IIPP) and Local Safety Codes and Regulations.
It is Direct Line’s belief that safety hazard prevention is mandatory, beneficial to all, and the responsibility of every individual on this project, whether in management, fields staff, or other position. Safety is a concern to everyone.
Direct Line expects the full cooperation of all our employees for monitoring, supervising, and enforcing the Safety Program. It is mandatory that all personnel engaged in work on a project comply with all safety regulations, local safety codes and regulations throughout the duration of construction on this project. Please note that in the event of a conflict between various programs, codes and regulation that the most stringent will be the one considered applicable.
Direct Line’s commitment to a safe work environment includes: